SUMMARY

Carron Phoenix Henley Tap Cartridge Cold - 28 Spline, 1/2" Inch Compatible Tap Valve - Alternative codes: 3308R

Frequently Asked Questions: Carron Phoenix Henley Tap Cartridge

Question: I see that this is a “compatible” Carron Phoenix Henley tap cartridge. What is the difference between this and the original?
Answer: Performance-wise, this tap cartridge for the Carron Phoenix Henley works the same as the original. It does its part in addressing cartridge related tap problems. Budget-wise, it costs less than the original.

Question: Is it advisable to change both cold and hot cartridges of the Carron Henley?
Answer: Yes, it might be good to change both tap cartridges. Some of the reasons why:

1. Sometimes it is impossible to determine whether it is the tap’s left or right cartridge that is broken. Changing both cartridges at once saves time and shipping costs.
2. When one cartridge has mineral build-up there’s a possibility that the other cartridge also has build-up. This will cause the other cartridge to fail sooner or later.
3. A more comprehensive tap repair (i.e. replacing hot and cold tap inserts) will lead to a longer-lasting and efficient outcome.

Question: Please point me to the hot tap valve cartridge.
Answer: CP-1160 is the part you need. Please visit the page for the Carron Phoenix Henley tap cartridge fitting instructions.

Question: Our kitchen tap is leaking from the spout. Is this because of the cartridge?
Answer: Was the water pressure increased? The Carron Phoenix Henley has a recommended pressure of 75 PSI or 5 bar. Too strong water pressure can cause the tap to drip even when it is off.

If water pressure is within the recommendation, then the Carron Phoenix Henley tap cartridge might be what’s causing the leak.

Question: The tap handle gradually became hard to turn. What spare part do I need to fix this?
Answer: This can be due to two things: calcification of hard water minerals or corrosion. Replacing the Carron Phoenix Henley tap cartridge will make turning it on and off like new.

Question: Does the cartridge need to be greased?
Answer: Yes, greasing the O-rings will help the new tap cartridge for Carron Phoenix Henley squeeze in the valve and seals it in properly. Please jump to the last section below for the plumbing grease we offer.


Got more spare part questions or do you need assistance in identifying which spares are needed?
– Please message us through our Find a Part service.
– Our friendly UK spares experts can ID spare parts for all types of taps, showers, saunas, and bath.
(Messages received during the weekend will be accommodated first on Monday.)


We provide tap repair supplies for other taps as well:
– Carron Phoenix Tap Spares
– Franke Tap Spares
– Blanco Tap Spares
– Abode Tap Spares

FAST DELIVERY

• Delivery of this item is priced as a 'extra small' packet. UK delivery costs £3.95.
• For all in-stock spare parts the typical UK delivery timescale is 2-5 working days.
• If you need a part urgently then we can provide a next-day (delivered Mon-Fri) UK delivery service for all in-stock small parcels ordered before 3.30pm, Monday - Friday.
• Next day delivery is available to select at an additional charge during the checkout.
• We delivery WORLDWIDE. For more information about international deliveries, read our delivery page.

RETURNS

• If you need to return a part then please telephone Di Vapor on 0121 705 0866 with the reasons for the return within 14 days of receiving the goods.
• For more information please see our terms and conditions.